Ashdown Park Hotel Wexford Gorey Experienced Receptionist

The Ashdown Park Hotel are recruiting for a receptionist 

The successful candidates should have at least two years reception experience in a similar role and full knowledge of Hotsoft or similar is preferable. The role involves overseeing the smooth running of our busy Reception desk. Standard reception shifts will apply. Handle customer queries, requests and complaints according to company policy.
Operational Duties:

  • Ensure the highest level of customer care is given to all guests
  • Ensure all check-in & check-outs are smooth and effortless for the guests
  • Answer all queries in a timely manner 
  • Take reservations calls and process bookings
  • Ad hoc admin duties

Skills Required:

  • Excellent customer care skills
  • Experience with Hotsoft or similar PMS
  • Ability to multi task
  • Excellent command of the English language both written and oral is essential as telephone work is required
  • Be able to work on your own initiative
  • Excellent communications skills
  • Be able to cope well under pressure
  • Highly motivated
  • Excellent interpersonal and communication skills and the ability to work well with co-workers and the public
  • Develop, monitor, and adjust sales and pricing in consultation with Reservations Manager
  • Attention to detail and organizational skills are a must.
  • Strong time management skills and ability to prioritize work 
  • In general, perform any other duties might requested by Front Office Manager or Room Division Manager 
This is a great opportunity for the right candidate. Please apply online for immediate consideration.

Skills:
Customer Skills / Organisation / Multitasking / Hotsoft / Admin Work

 

Apply HERE