Effective Communication Skills – 17th & 18th May

Date: 17th & 18th of May

Time: 9:00-12:30

Location: Online

Price: €145.00

Trainer: SureSkills

Register: Wexford Chamber Skillnet

By the end of this course participants will be able to:

• Describe the impact of perception when communicating

• Select the most appropriate communication medium

• Apply effective listening skills

• Use questioning techniques effectively

• Appreciate the importance of empathy in the communication process

• Understand the importance of behaviours and assertiveness

• Appreciate different communication styles

• Apply transactional analysis to the work environment